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Privacy Policy for Aurament Wholesale

This Privacy Policy explains how Aurament Wholesale collects, uses, and protects your information.

We, Auramentwholesale (“Aurament”, “we”, “us” or “our”), operate as a jewellery manufacturing and wholesale business through our website and related digital platforms (collectively, the “Platform”). At Auramentwholesale, we respect your privacy and are committed to taking reasonable precautions to protect your personal information and comply with applicable privacy laws.

This policy (“Privacy Policy”) explains how we collect, use, store, and share information through your interactions with our Platform. It also explains your rights and choices regarding your personal data.

Please note that this Privacy Policy Aurament Wholesale may be updated from time to time to reflect changes in our business practices, technology, or legal requirements. We encourage you to review this page regularly.

By accessing or using our platform, you agree to the collection, use, sharing, and storage of your information as described in this privacy policy.

Collection of Information

We collect information that you provide directly to us and information that we may automatically collect when you visit or interact with our platform.

Information You Provide

We may collect personally identifiable information when you:
  • Submit an inquiry
  • Fill out a contact form
  • Request a quotation
  • Share order-related details

Communicate with our team through phone, email, whatsapp, or other channels.

This may include:

  • First and last name
  • Email address
  • Mobile number or contact details
  • Business name (if applicable)
  • Location details such as city, state, and PIN/ZIP code
  • Shipping or billing details (if required)

Your preferences, feedback, and requirements related to jewellery manufacturing

Information We Collect Automatically

When you use our platform, we may collect certain technical and usage information, such as:

  • Device information
  • IP address
  • Browser type
  • Domain server details
  • Approximate location information
  • Network carrier details

We may also collect information related to your activity on our platform, such as:

    • Pages you visit
    • Links you click
    • Time spent on different pages
    • Forms you view or submit

Payment & Transaction Information

Aurament Wholesale provides a WhatsApp button on the website to help buyers connect with our team for inquiries and order discussions. Once a buyer contacts us through WhatsApp, our team shares the required order details, payment method, and transaction instructions as per the confirmed process.
Please note that we do not collect payments directly through the website. We handle all payment and transaction communication through our official channels only after order confirmation.
To complete a payment successfully, buyers must share valid billing and payment details required for verification; if such details are not provided, the payment may not be treated as successful, and the buyer may not be considered an authorized Aurament Wholesaler.

Use of Information

We use your information to provide services, respond to inquiries, improve communication, and support our business operations.

We use your information for the following purposes:

  • Responding to inquiries and requests
  • Sharing quotations and product details
  • Confirming order-related discussions
  • Processing orders and dispatch coordination
  • Providing customer support and updates
  • Improving our website experience and performance
  • Sending important updates related to policies, services, or operations
  • Sending marketing communication (only where permitted and relevant)
  • Preventing fraud, misuse, and unauthorized activity

We use collected information only for the purposes mentioned in this Privacy Policy Aurament Wholesale.

Cookies and Similar Technologies

We may use cookies and similar technologies to improve user experience and website performance. These technologies help us understand how visitors use our platform and allow us to improve content and functionality.
You can choose to disable cookies through your browser settings. However, disabling cookies may affect certain features and the smooth browsing experience on our platform.

Disclosure of Personal Information

We may share your information only when required for business operations and only on a need-to-know basis.

Your information may be shared with:

  • Website hosting providers
  • Communication service providers (email, SMS, WhatsApp tools)
  • Marketing and analytics partners
  • Logistics or dispatch partners (if delivery is applicable)
  • Payment processing partners (if the payment is applicable)
  • Customer support service tools

These third-party service providers are expected to protect your information and use it only for the required purpose.

We may also disclose personal information if required by law or if we believe disclosure is necessary to:

  • Comply with legal obligations
  • Protect our rights and business interests
  • Prevent fraud or misuse
  • Respond to legal requests, court orders, or investigations

Aurament Wholesale does not sell your personal information to third parties for their marketing purposes.

Your Consent

By using our platform and sharing your information, you consent to the collection, storage, use, and sharing of your information as described in this Privacy Policy Aurament Wholesale.
If you choose not to provide certain information, we may not be able to offer specific services such as quotations, order processing, or communication support.

Links to Other Websites

Our platform may contain links to third-party websites for reference or convenience. Once you leave our platform, we do not control those websites and are not responsible for their privacy practices.
We recommend reviewing the privacy policy of any third-party website before sharing personal information there.

Your Rights

You have the right to request access to your personal information and a correction to incorrect details. You may also request restriction or objection to certain processing activities, where applicable.
If you wish to update, correct, or remove your personal information, you can contact us through the official contact details provided on our website.
Please note: If you withdraw consent for essential information processing, we may be unable to provide certain services.

Data Retention

We retain your information only for as long as it is necessary to:

  • Fulfill the purpose for which it was collected
  • Maintain records for business and compliance requirements
  • Resolve disputes and support order-related documentation

Retention periods may vary depending on the nature of the information and applicable legal obligations.

Security Precautions

We take reasonable security measures to protect your personal information from unauthorized access, misuse, loss, or alteration. Our systems follow industry-standard practices to ensure safer handling of data.
However, please note that no online platform can guarantee complete security. You are advised to share information carefully and avoid sharing sensitive details unnecessarily.

Choice / Opt-Out

If you receive promotional communication from Aurament Wholesale and wish to opt out, you can contact us to stop non-essential marketing messages.
We may still send service-related communication, like order updates or inquiry responses, as needed.

Profile Deactivation

If our platform offers account creation features in the future, we may allow profile deactivation options. Profile deactivation would temporarily limit access to account-related features and saved details.
(Currently, Aurament Wholesale primarily works through inquiry-based communication.)

Profile Deletion

You may request deletion of your personal information from our records, subject to business, legal, and compliance requirements. If you have active orders, pending inquiries, or payment-related records, deletion may be delayed until those matters are resolved.
Once deleted, you may no longer be able to access or recover certain information.

Grievance / Contact

If you have questions, concerns, or complaints regarding this Privacy Policy Aurament Wholesale or how we handle your data, you may contact us through the official support details mentioned on our website.
We will make reasonable efforts to address your request in a timely manner.
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